Recent Posts

How To Safely Remove Ordos, Kill Germs And Clean The Air In Nacogdoches, Texas

8/6/2018 (Permalink)

Fire Damage How To Safely Remove Ordos, Kill Germs And Clean The Air In Nacogdoches, Texas 5,000 cfm max fan output, 40,000 cubic feet maxi treatment area, 8,000 hour optimum performance bulb life & Permanent washable electrostatic filter

The Hydroxyl Generator is one of the most scientifically-advanced pieces of equipment we use to combat malodors and leave a property deodorized following biohazard, fire or water damage events.

The main benefit of using a true hydroxyl generator is that they are safe to use in occupied areas for deodorization purposes. For insurance companies and commercial businesses alike, they love this machine because it means less out of pocket expenses and henceforth, less business disruption!

These generators have been successfully tested on fires and other restoration and bio jobs, including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of odors. However, it’s important to note that hydroxyl generators are not intended for use on mold remediation jobs where there is a large infestation on surfaces or behind walls. The established protocols should always be followed in these instances. But generators with good filtration are excellent for airborne microbial remediation where bacteria or fungi have become aerosolized.

Here’s a rundown of some additional facts in order to give you the inside scoop, should you ever need to reach out to us for smoke/soot deodorization needs:

How it Works:

  • UVA rays are emitted from the titanium dioxide photocatalytic lamps (wow, that was a mouthful) where they then pass through a permanent anatase coated super reactor screen, forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that then decompose and eliminate organic and inorganic gases and air pollutants. Wow, trying saying all that in one breath!

 Applications:

  • Use on fire and flood damage restoration jobs
  • Use to destroy odors from cigarette smoke, dead body, urine, garbage, airborne VOCs and more

As always, if you want to learn more about any of our SERVPRO of Lufkin/S.Nacogdoches County pieces of restoration hardware, feel free to reach out. We have helpful staff willing to explain further any of our services – (936) 559-0404.

Help From Severe Weather In Lufkin, Texas.

8/6/2018 (Permalink)

Storm Damage Help From Severe Weather In Lufkin, Texas. If you have storm damage and need us, we are available! 365/24/7 936-637-0404 anytime!

Lufkin and Deep East Texas is no stranger to Hurricane force winds and damage from severe weather. We are here to help 24/7/365 936-637-0404

Disaster Tips

1- Photograph and Document Damage:     Document the damage thoroughly with photos, as it will make the insurance claims process much easier. In addition to photos, keep a running list of all damaged items.

2-Conduct Emergency Repairs:                    Do only what's necessary to prevent further damage after a storm, such as covering broken windows with plastic or roofs with tarps to keep rain out. Don’t make or commission permanent repairs until an insurance adjuster reviews the damage. While it may be tempting to start cleaning up and throwing out damaged items after the storm, your insurance adjuster needs to see what happened firsthand to make you the best offer to settle your claim.

 3- Secure Home Inventory:  All home insurance policyholders should compile a home inventory of their possessions before a storm strikes, and keep it in a safe place. A home inventory is a list that documents the contents of your home. It should include photos, detailed descriptions, and purchase receipts when possible. Having a home inventory will make the claims process much easier. If you don’t currently keep a home inventory, start one as soon as possible. 

4- File a Claim ASAP: Insurance companies sometimes work on a first-come, first-served basis; so it's in your best interest to file an insurance claim as soon as possible. When you contact your provider, let them know the extent of the damages and that you have an inventory of your possessions. An insurance adjuster will come to your property, assess the damage, and determine the size of your payout. 

5- Secure Safe Lodging:  If you home is uninhabitable, you’ll need to find your family a safe place to stay while your home is being repaired. The loss of use coverage in a standard homeowner insurance policy typically helps pay for your family's lodging as long as the damage is part of a covered claim. Check your policy or ask your agent to make sure you have this coverage and to determine its monetary value and time limits. 

Suffering damage or loss from storms can be devastating, and recovery takes time. If you are prepared and plan in advance, repairing the damage will go much smoother.

Remember to be patient during the claims process. With the proper preparation, things will be back to normal soon.

SERVPRO Nacogdoches Chamber Member Of The Month

8/2/2018 (Permalink)

General SERVPRO Nacogdoches Chamber Member Of The Month SERVPRO Chamber Member Of The Month

Nacogdoches County Chamber of Commerce

Member of the Month is SERVPRO®

SERVPRO® of Lufkin / S. Nacogdoches County Your local SERVPRO® professionals are dedicated to responding immediately to water and fire emergencies. A fast response lessens the damage, limits further damage and reduces cost. Let us help make it “Like it never even happened.” Call Zayda Villanueva 936-559-0404.

Meet Zayda Villanueva
Zayda Villanueva is a Sales Marketing Representative who works at SERVPRO of Lufkin/S. Nacogdoches Counties and serves residents with overcoming obstacles and catastrophes. She enjoys knowing that whether you have a fire or water loss, you can trust SERVPRO of Lufkin/S. Nacogdoches Counties to make your house feel like home again. SERVPRO has the training, experience, and equipment to quickly turn your situation around for the best. Upon recently celebrating her 1 year in the industry, she is now a certified Water Restoration Technician. In addition to these great achievements, Zayda has also received her certification of completion for Nac 101. Through this training, she learned what it takes to run a city and enjoyed it tremendously. Her face is one who is familiar with celebrating with others by regularly attending ribbon cuttings throughout the year, and attending various functions in the Nacogdoches community.

Voted Best Of Lufkin 3 Years Running

8/2/2018 (Permalink)

Community Voted Best Of Lufkin 3 Years Running Thank You Lufkin For Voting Us Best Of Lufkin 2018!

Because of YOU, we’ve done it again! SERVPRO® of Lufkin / S. Nacogdoches County “Best Of The Best” in the category of “Best Carpet Cleaning” by the Lufkin Daily News for 2018.

Each year, readers of the Lufkin Daily News nominate the top businesses or individuals in several key categories from all across the County. Not only did our customers nominate us for the category, they took the time to specifically vote for us on our category. Because of you, our customers, we are honored to again accept this designation for a third year in a row!

SERVPRO® of Lufkin / S. Nacogdoches County proudly services all of Deep East Texas.  Life happens. Kids spill drinks, pets have accidents and homes get dirty. We have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – (936) 559-0404
 

Flooded Business?

8/1/2018 (Permalink)

Commercial Flooded Business? Business owners understand why they need to mitigate against flood risk and some of the challenges they may face.

Floods can occur anywhere, often with little or no warning, and with devastating consequences. Protecting the bottom line in order to remain open, or to re-open quickly after a flood disaster, requires taking steps now to prevent or reduce flood damage should your business be in the path of rising water. 

Types Of Flooding

Topography and weather conditions play a prominent role in the impact different types of flooding have on specific locales. The following are some examples of specific types of flooding.

  • Rising water may be the greatest risk to inland areas away from a river bed after a heavy snow pack begins to melt or after heavy rainfall.
  • Moving water is a serious risk in areas near rivers or in coastal storm surge areas because it creates significantly larger lateral forces on a building.
  • Overtopping, breaching or opening of dams, levees, and other flood control mechanisms, which are designed to divert the flow of water to provide protection, can lead to flood damage that may be more significant than if the levees were never installed. The Mississippi and Missouri River floods of 2011 included breaches of levees, as well as controlled flooding by the opening of various flood gates on levees. The result was thousands of acres of farmland, crops, livestock and fish farms being destroyed to protect urban areas.
  • Flash flooding can occur in every region as a result of slow-moving thunderstorms or excessive rainfall from any storm system.
  • Large, slow-moving tropical storms can dump excessive amounts of rain on coastal locations and then move inland to continue the devastation, resulting in widespread flood damage.

Protein Fires in Lufkin Texas: What Are They and How Are They Treated?

7/3/2018 (Permalink)

Fire Damage Protein Fires in Lufkin Texas: What Are They and How Are They Treated? Protein Fires in Lufkin Texas: What Are They and How Are They Treated?

Protein fires create an especially unique restoration challenge. Fire damage caused by burnt food can also create odor issues which are difficult to mitigate. Here are some important facts regarding this type of fire.

  1. Protein fires generally leave little visible residue, often confusing the untrained observer
  2. They create a significantly more repugnant smell than most other fires
  3. The nature of the burn causes the odor to permeate structure and furniture even more completely than other fires
  4. Require extremely thorough cleaning to remove the odor
  5. Sometimes require a sealing agent or even repainting to completely eradicate the odor
  6. May require multiple attempts and methods to achieve customer satisfaction

It is also important to recognize that perception of odor is highly individual.  There are no tools available to “measure” smell, and as a result, a homeowner may perceive odors that technicians or even neighbors cannot.  Often times, because of the strong link between smell and memory, a homeowner may experience “phantom odors” where the memory of the event causes reproduction of the odor even after thorough cleaning.

Fire Damage In Your Home Or Business? Call the professionals at SERVPRO of Lukin/S. Nacogdoches County to speak to a Fire Mitigation Specialist. 936-637-0404

Did you know Lufkin Texas has access to 24/7/365 Emergency Flood Restoration Service?

7/2/2018 (Permalink)

Water Damage Did you know Lufkin Texas has access to 24/7/365 Emergency Flood Restoration Service? Did you know Lufkin Texas has access to 24/7/365 Emergency Flood Restoration Service?

The restoration process begins when you call us. SERVPRO of Lufkin / S. Nacogdoches County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (936) 559-0404

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lufkin / S. Nacogdoches County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Emergency Tips

7/2/2018 (Permalink)

Storm Damage Water Damage Emergency Tips Storms in South Texas produced heavy rains and flooded this entire home.

What you can do until help arrives

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (936) 559-0404

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Need help with your flooded home in Nacogdoches Texas?

7/2/2018 (Permalink)

Storm Damage Need help with your flooded home in Nacogdoches Texas? Need help with your flooded home in Nacogdoches Texas?

Why Choose SERVPRO of Lufkin / S. Nacogdoches County?

We're Faster to Any Size Disaster

We’re dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

We're Highly Trained Storm Damage Specialists

We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

We Have the Resources to Handle Storms and Disasters

We can scale our resources to handle any size storm or disaster. We can access resources from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams strategically located throughout the country.

Call us anytime 936-559-0404

Summer Grilling Safety Tips

7/2/2018 (Permalink)

Fire Damage Summer Grilling Safety Tips Don't let this happen to you... Some basic tips on how to prepare your grill before your first cookout of the season.
Fire in the grill, under hot dogs and burgers, is a welcome sight at the family cookout. But fire anywhere else can make your summer kick-off barbecue memorable for all the wrong reasons. To keep you and your family safe while grilling, follow these general guidelines. Here are some basic tips on how to prepare your grill before your first cookout of the season.

General grilling tips

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.

Propane grills

Before you use your grill:

 Check the major connection points between the gas (propane) tank hose and the regulator and cylinder, and where the hose connects to the burners. Tighten if loose.

  • Check the gas (propane) tank hose for the potential (gas) leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see).
    • If there are no bubbles, your grill is safe to use.
  • If there are bubbles, turn off the tank and check connections, then have your grill serviced by a professional before using it again.
  • If the leak doesn’t stop, call the fire department immediately.

When the grill is on:

  • As you are cooking, if you smell gas, turn off the gas tank and burners.
  • If the leak stops immediately, get the grill serviced by a professional before using it again.
  • If the smell continues, move away from the grill and call the fire department immediately. Do not move the grill.

Charcoal grills

  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

Source: Guy Colonna, NFPA Division Manager, Industrial & Chemical Engineering