What our Customers say...

Testimonials

Great job on the clean up!

What a mess! Your team did a great job cleaning up!

This was a tough time for us and you helped us through it. Thank you

Your men were professional and sincere about taking care of my home and our family. Thank you for helping in our time of need.   

Your team did a fantastic job and my carpets look like new!

SERVPRO has done a great job at High Pointe Plaza Apartments! We had a carpet we didn't know if we could save, and SERVPRO did such a fantastic job that we were able to save the carpet and not replace it. They have also done water extractions for us, and were out on the property immediately. They handle our issues professionally and treat our residents with respect.

Great service .... angels in time of need thank you so much!

They did a fabulous job and my carpet looks great!! The two ladies were so sweet and worked so hard! Thanks so much!!

I carried a cushion into SERVPRO in Nacogdoches. It had a spot. Two kind people tried to get it out. They could not get it out completely, but were so kind and kept trying. Thank you SERVPRO!

Your service team was great!

Than you for your quick response!

Than you for cleaning and protecting our home!

Great Job! Heck of a team!

We walked into the church Sunday morning to find a huge leak in our ceiling. I was impressed by how quickly you responded and even though the guys were soaked they had a fun attitude. Thank you for saving our church!

Thank you for all your hard work! Your team was wonderful during this rough time for us. 

These gentlemen were the most professional, friendly workers we have encountered. Very good, would highly recommend this crew, very pleased! :) 

Personnel were prompt, knowledgeable and professional. Thank You

Great response & action, courtesy is wonderful! 

We discovered water on the floor of my office and we immediately knew who to call! SERVPRO has been a Chamber member for years and Patrick and his team were here in minutes. Their staff is knowledgeable, friendly and fast. They dried up all the water and my office and The Chamber was back to business! Thank you so much!

SERVPRO helped us after we had a significant flood in our house just before Christmas, 2016. Everyone on the crew and in the office was very helpful and kind. Hector and the guys did a great job drying out the house and getting it ready for reconstruction. Caroline in the office was extremely helpful and courteous. Everyone I met and talked to was very professional and everyone did a great job! From drying out to packing to getting our furniture back in our newly renovated house, everything went smoothly and was very well done. I would highly recommend SERVPRO Lufkin/Nacogdoches County if you have a remediation need! They helped us get through a very trying time in the easiest way possible. Thank you, SERVPRO!

A big thank you to SERVPRO, Patrick and his team of professionals. I have a remote cabin near Sacul that had a mildew outbreak and was in bad need of cleaning. Patrick's team was on-time, organized, prepared, and were just professional in their approach to the job. They did a great job cleaning everything and recommended things that I could do to prevent another mildew outbreak. I highly recommend SERVPRO!

The entire neighborhood was completely devastated by a historic flood here in Louisiana. Our home flooded with about 8 inches of water and mud and stayed in our home for about 24hrs. Your team took care of getting everything out and dying our home. Thank you for coming all the way from Texas to help!  

A big thank you to Candice Stott & Patrick Castillo with SERVPRO of Lufkin/S. Nacogdoches County for their presentation today! We learned a lot and we'll definitely recommend you to our customers! (If anyone needs fire/water restoration & cleanup services, SERVPRO is wonderful!)

I know I can always count on your team getting my entire campus clean and ready for the school year. Always great job the school looks great! 

In my dire situation your team was sweet and caring. I was so overwhelmed and didn’t know where to begin but your team did. They were fast, professional and put me at ease. THANK YOU!

SERVPRO did a great job on my home after the flood. The Production Manager Weston, is a real asset to your company!

Your team was polite, courteous, professional and highly trained. I cannot say enough to express how pleased we were to have you take care of our smoke damaged home and personal items. A special thank you Alma the crew leader who coordinated the work. Everyone worked hard and had all their supplies and knew just what to do all the time! Thank you again SERVPRO!

I was very happy with the service. The guys were very professional with the sensitive matter. Thanks for coming out over the weekend.

Very professional and timely, from beginning cleanup through moving our things back after the remodel. Thanks for everything!

Thank you so much! The kitchen is SO CLEAN and the whole house looks and smells GREAT! See you next year!

Thank you for being here so quickly after our fire. Your team did a wonderful job.

You all did such a great job cleaning my mothers home. I appreciate Alma and her team working so hard, especially on the kitchen.

Thank you for helping my mothers home! There was much water everywhere and you guys came in and saved the day! Thank You SERVPRO :-)

https://www.youtube.com/watch?v=PVKN8Hb6BWU

Totally first rate professional thoughtful person. You were all terrific!

I was impressed by the team that came out to my house! Thanks for all your help!

Thanks for coming all the way from Texas to help me out! Great job :-)

Patrick, My family wants to personally thank you for everything you have done to help us through this traumatic time. Words can not express how appreciative we are for all your long hours, hard work, and dedication. We are so thankful that you treated us as one of your family when consulting with us and ensuring we have a safe home to live in. Forever grateful, Evelyn, Brady & Lexie

https://www.youtube.com/watch?v=DRjv6s5i1Vc

The team was wonderful! Thank you so much!

Y'all are the best carpet cleaners we have had!

All of the crew were very helpful, know their jobs. It was nice to have them.