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The 3 Categories of Water Damage

12/3/2018 (Permalink)

Water Damage The 3 Categories of Water Damage Do You Know Where the Main Water Shut-off Valve Is?

There are 3 Basic Categories of Water

Category 1 originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it comes into contact with other surfaces or materials.

Category 2 contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological).

Category 3 is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

Time and temperature can also affect the quality of water, thereby changing its category. *Refer to the IICRC S500 for complete definitions.

No one expects pipes to burst, water heaters to break, or toilets and washers to overflow.  If this happens, your quick response along with the highly trained specialists from SERVPRO of Lufkin / S. Nacogdoches Countywill limit your damages and potentially save you thousands of dollars!

The 4 Primary Classifications of Water Damage

12/3/2018 (Permalink)

Why SERVPRO The 4 Primary Classifications of Water Damage Do You Know Where the Main Water Shut-off Valve Is?

The 4 Primary Classifications of Water Damage

Class 1 is the least amount of water, absorption and evaporation.  It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture.  Little or no wet carpet and/or cushion is present.

Class 2 involves a large amount of water, absorption and evaporation.  It affects at least an entire room of carpet and cushion (pad).  Water has wicked up walls less than 24 inches.  There is moisture remaining in structural materials and substructure soil.

Class 3 involves the greatest amount of water, absorption and evaporation.  Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushion and subfloor in virtually all of the entire area are saturated.

Class 4 relates to specialty drying situations.  Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone).  Typically, there are deep pockets of saturation, which require very low specific humidity.  These types of losses may require longer drying times and special methods.

*Refer to the IICRC S500 for complete definitions. 

No one expects pipes to burst, water heaters to break, or toilets and washers to overflow.  If this happens, your quick response along with the highly trained specialists from SERVPRO of Lufkin / S. Nacogdoches County will limit your damages and potentially save you thousands of dollars!

Bring that old Letterman jacket back to life!

11/1/2018 (Permalink)

Why SERVPRO Bring that old Letterman jacket back to life! Proudly ready to sport that like new letterman jacket!

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Esporta Wash System is capable of decontaminating soft contents from all categories of losses; including sewage, mold and can restore  damage caused by smoke and soot from a fire.  The decontamination efficacy (this means how well it removes the contaminants) has been validated by numerous third party laboratory tests performed by leading hygienists, universities, and industry consultants. The Esporta Wash System is an unparalleled cleaning process capable of decontaminating without deteriorating fabrics or reducing material reflectivity.

Have Questions?
Call Us Today – (936) 637-0404

Even When the Fire is Contained Quickly the Smoke Damage can be Severe

10/31/2018 (Permalink)

Why SERVPRO Even When the Fire is Contained Quickly the Smoke Damage can be Severe This electrical office fire was contained and put out very fast, but the smoke damage was quite significant.

While this electrical fire was stopped before it could spread too far, the smoke damage was very severe. Smoke damage can be especially destructive and can happen very quickly. In many instances your Lufkin property will also suffer from water damage from firefighting efforts. We specialize in fire and water damage restoration; it’s the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition.

Besides the obvious advantage of lower costs, our “restore first” mentality also gets you back into your home or business quicker and with less disruption to your life.

When your Lufkin home or business experiences fire or smoke damage, you need professional help quickly. SERVPRO of Lufkin / S. Nacogdoches County is dedicated to responding immediately, which helps to prevent secondary damage and to reduce the cost of restoration.

Wake up and your Lufkin Texas home flooded, now what?

10/31/2018 (Permalink)

Why SERVPRO Wake up and your Lufkin Texas home flooded, now what? When you go downstairs and find you have an indoor pool.

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lufkin / S. Nacogdoches County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – (936) 559-0404

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Lufkin / S. Nacogdoches County arrives quickly and starts the water extraction process almost immediately.

What to Expect From the Water Damage Cleanup Process

10/22/2018 (Permalink)

Why SERVPRO What to Expect From the Water Damage Cleanup Process Repairing water damage to parquet hardwood flooring Lufkin, Texas.

What to Expect From the Water Damage Cleanup Process.

If you’ve recently experienced a flood or pipe burst and have water damage in your home, you’re probably wondering “what happens now?” The first, and most important, step when dealing with water or flood damage is to stop any active leaks in the home. This can be done by shutting off the home’s main water supply. If you don’t know how to shut off your home’s water supply, call a professional plumber or your local water supply company for assistance. Once any active leaks have been addressed and all water has been turned off, it’s imperative you call a professional to start the water damage cleanup process as quickly as possible to minimize damage.

How a Home is Restored After Water Damage

All water damage restoration jobs are unique and the amount of work required for each depends on a variety of factors such as the amount of area in the home that’s been damaged and how long the water has been present. Once a SERVPRO of Lufkin / S. Nacogdoches County professional arrives onsite and has a chance to inspect the home, they’ll be able to put together a detailed project timeline specific to your job. 

Have Water or Flood Damage?
Call Us Today – (936) 559-0404

How To Safely Remove Ordos, Kill Germs And Clean The Air In Nacogdoches, Texas

8/6/2018 (Permalink)

Why SERVPRO How To Safely Remove Ordos, Kill Germs And Clean The Air In Nacogdoches, Texas 5,000 cfm max fan output, 40,000 cubic feet maxi treatment area, 8,000 hour optimum performance bulb life & Permanent washable electrostatic filter

The Hydroxyl Generator is one of the most scientifically-advanced pieces of equipment we use to combat malodors and leave a property deodorized following biohazard, fire or water damage events.

The main benefit of using a true hydroxyl generator is that they are safe to use in occupied areas for deodorization purposes. For insurance companies and commercial businesses alike, they love this machine because it means less out of pocket expenses and henceforth, less business disruption!

These generators have been successfully tested on fires and other restoration and bio jobs, including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of odors. However, it’s important to note that hydroxyl generators are not intended for use on mold remediation jobs where there is a large infestation on surfaces or behind walls. The established protocols should always be followed in these instances. But generators with good filtration are excellent for airborne microbial remediation where bacteria or fungi have become aerosolized.

Here’s a rundown of some additional facts in order to give you the inside scoop, should you ever need to reach out to us for smoke/soot deodorization needs:

How it Works:

  • UVA rays are emitted from the titanium dioxide photocatalytic lamps (wow, that was a mouthful) where they then pass through a permanent anatase coated super reactor screen, forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that then decompose and eliminate organic and inorganic gases and air pollutants. Wow, trying saying all that in one breath!

 Applications:

  • Use on fire and flood damage restoration jobs
  • Use to destroy odors from cigarette smoke, dead body, urine, garbage, airborne VOCs and more

As always, if you want to learn more about any of our SERVPRO of Lufkin/S.Nacogdoches County pieces of restoration hardware, feel free to reach out. We have helpful staff willing to explain further any of our services – (936) 559-0404.

Help From Severe Weather In Lufkin, Texas.

8/6/2018 (Permalink)

Why SERVPRO Help From Severe Weather In Lufkin, Texas. If you have storm damage and need us, we are available! 365/24/7 936-637-0404 anytime!

Lufkin and Deep East Texas is no stranger to Hurricane force winds and damage from severe weather. We are here to help 24/7/365 936-637-0404

Disaster Tips

1- Photograph and Document Damage:     Document the damage thoroughly with photos, as it will make the insurance claims process much easier. In addition to photos, keep a running list of all damaged items.

2-Conduct Emergency Repairs:                    Do only what's necessary to prevent further damage after a storm, such as covering broken windows with plastic or roofs with tarps to keep rain out. Don’t make or commission permanent repairs until an insurance adjuster reviews the damage. While it may be tempting to start cleaning up and throwing out damaged items after the storm, your insurance adjuster needs to see what happened firsthand to make you the best offer to settle your claim.

 3- Secure Home Inventory:  All home insurance policyholders should compile a home inventory of their possessions before a storm strikes, and keep it in a safe place. A home inventory is a list that documents the contents of your home. It should include photos, detailed descriptions, and purchase receipts when possible. Having a home inventory will make the claims process much easier. If you don’t currently keep a home inventory, start one as soon as possible. 

4- File a Claim ASAP: Insurance companies sometimes work on a first-come, first-served basis; so it's in your best interest to file an insurance claim as soon as possible. When you contact your provider, let them know the extent of the damages and that you have an inventory of your possessions. An insurance adjuster will come to your property, assess the damage, and determine the size of your payout. 

5- Secure Safe Lodging:  If you home is uninhabitable, you’ll need to find your family a safe place to stay while your home is being repaired. The loss of use coverage in a standard homeowner insurance policy typically helps pay for your family's lodging as long as the damage is part of a covered claim. Check your policy or ask your agent to make sure you have this coverage and to determine its monetary value and time limits. 

Suffering damage or loss from storms can be devastating, and recovery takes time. If you are prepared and plan in advance, repairing the damage will go much smoother.

Remember to be patient during the claims process. With the proper preparation, things will be back to normal soon.

SERVPRO Nacogdoches Chamber Member Of The Month

8/2/2018 (Permalink)

General SERVPRO Nacogdoches Chamber Member Of The Month SERVPRO Chamber Member Of The Month

Nacogdoches County Chamber of Commerce

Member of the Month is SERVPRO®

SERVPRO® of Lufkin / S. Nacogdoches County Your local SERVPRO® professionals are dedicated to responding immediately to water and fire emergencies. A fast response lessens the damage, limits further damage and reduces cost. Let us help make it “Like it never even happened.” Call Zayda Villanueva 936-559-0404.

Meet Zayda Villanueva
Zayda Villanueva is a Sales Marketing Representative who works at SERVPRO of Lufkin/S. Nacogdoches Counties and serves residents with overcoming obstacles and catastrophes. She enjoys knowing that whether you have a fire or water loss, you can trust SERVPRO of Lufkin/S. Nacogdoches Counties to make your house feel like home again. SERVPRO has the training, experience, and equipment to quickly turn your situation around for the best. Upon recently celebrating her 1 year in the industry, she is now a certified Water Restoration Technician. In addition to these great achievements, Zayda has also received her certification of completion for Nac 101. Through this training, she learned what it takes to run a city and enjoyed it tremendously. Her face is one who is familiar with celebrating with others by regularly attending ribbon cuttings throughout the year, and attending various functions in the Nacogdoches community.

Voted Best Of Lufkin 3 Years Running

8/2/2018 (Permalink)

Community Voted Best Of Lufkin 3 Years Running Thank You Lufkin For Voting Us Best Of Lufkin 2018!

Because of YOU, we’ve done it again! SERVPRO® of Lufkin / S. Nacogdoches County “Best Of The Best” in the category of “Best Carpet Cleaning” by the Lufkin Daily News for 2018.

Each year, readers of the Lufkin Daily News nominate the top businesses or individuals in several key categories from all across the County. Not only did our customers nominate us for the category, they took the time to specifically vote for us on our category. Because of you, our customers, we are honored to again accept this designation for a third year in a row!

SERVPRO® of Lufkin / S. Nacogdoches County proudly services all of Deep East Texas.  Life happens. Kids spill drinks, pets have accidents and homes get dirty. We have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – (936) 559-0404