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Commercial Restoration is our specialty in Deep East Texas!

7/3/2020 (Permalink)

SERVPRO fans in a large room that has been affected by a water leak. 24/7, 365!

When a business needs commercial fire or water damage restoration they should look for a company that provides 24 hour emergency services. SERVPRO of Lufkin/ S. Nacogdoches County is available 24 hours a day 365 days a year.

Once on site, SERVPRO of Lufkin/ S. Nacogdoches County will begin assessing the extent of the damage. This will allow our crews to come up with a plan of action moving forward. Often the extent of the damage might be more severe than it appears on the surface – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. SERVPRO of Longview will use top of the line equipment to accurately assess the damage.

If your company is in the position of needing commercial restoration, give us a call. We can board up your building to secure the premise, tarp the roof if there is damage, seal any leaks and prevent any further damage from occurring while we take care of the major issue.

Contents may need to be removed from the building and stored at our warehouse/ cleaned depending on the size of the loss. Once the items are removed we will be able to begin removing any standing water, etc.. and cleaning/drying the affected area.

Once everything is cleaned, dried out and/or removed, we will then involve our reconstruction department. They will be able to discuss repairs with the property owner and select items to replace what was removed and could not be salvaged. This could mean replacing individual items such as cabinets or flooring.

Ultimately, commercial restoration done by SERVPRO of Lufkin/ S. Nacogdoches County can provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need emergency water or fire restoration services, or mold remediation, SERVPRO of Lufkin/ S. Nacogdoches County has the training and expertise to help make it “Like it never even happened.”

•Small Office Buildings

•Large Office/High-Rise Office Buildings

•Apartment Buildings

•Restaurants

•Hotel/Motels

•Small Retail Stores

•Large Retail/Big-Box Stores

•High-Rise Residential

•Manufacturing & Industrial

•Government/Military

Lufkin Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/2/2020 (Permalink)

A flooded basement after heavy storms. This home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 936-559-0404

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Lufkin and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 936-559-0404

What to do after a fire

6/26/2020 (Permalink)

A charred support beam of a home. SERVPRO professionals clean and restore your property using specialized equipment and cleaning techniques.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.  
In 2015, there were 1,345,500 fires reported in the United States. These fires caused 3,280 civilian deaths, 15,700 civilian injuries, and $14.3 billion in property damage. (National Fire Protection Association)

    • 501,500 were structure fires, causing 2,685 civilian deaths, 13,000 civilian injuries, and $10.3 billion in property damage.
    • 204,500 were vehicle fires, causing 500 civilian fire deaths, 1,875 civilian fire injuries, and $1.8 billion in property damage.
    • 639,500 were outside and other fires, causing 95 civilian fire deaths, 825 civilian fire injuries, and $252 million in property damage.

The 2015 U.S. fire loss clock a fire department responded to a fire every 23 seconds. One structure fire was reported every 63 seconds.

    • One home structure fire was reported every 86 seconds.
    • One civilian fire injury was reported every 34 minutes.
    • One civilian fire death occurred every 2 hours and 40 minutes.
    • One outside and other fire was reported every 52 seconds.
    • One highway vehicle fire was reported every 3 minutes 1 seconds.

The Unique Challenges of Commercial Water Events

6/22/2020 (Permalink)

SERVPRO fans in a large room that has been affected by a water leak. Commercial Water Damage Events Present Unique Challenges.

Flooding and water damage events in Deep East Texas commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Lufkin/ S. Nacogdoches County

SERVPRO of Lufkin/ S. Nacogdoches County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Cleanup in Deep East Texas

6/22/2020 (Permalink)

A home that has been burned and charred after a fire. Smoke and Soot Damage Can Cause a Pervasive Odor in Your East Texas Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lufkin/ S. Nacogdoches County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (936)554-0404

What is an Emergency Ready Plan?

6/12/2020 (Permalink)

According to FEMA, around 40% of business fail to reopen after a disaster. And to make things worse, the United States Small Business Administration found that over 90% of business close within 2 years of a disaster. But despite these alarming statistics, you can mitigate the impact of a disaster if you make preparations in advance. One of the easiest ways you can begin preparations is by creating an Emergency Ready Profile. 

All of Our Business' Vital Information

An Emergency Ready Profile (ERP) is a document comprised of all of your business' vital information. It includes emergency contact information, utility shut-off locations, and other information you or your employees might need in an emergency situation. 

Your local SERVPRO franchise will create an ERP for your business, free of charge! A representative will come in and ask a few questions, then get the necessary information regarding shut-offs and emergency exit points. The whole process should take no more than a few minuets of your time!

After your representative compiles the documents, they will present both a physical and digital copy of the ERP.

Recovering Your Business

After a disaster, your priority should be to get your business back to its normal operations. Fortunately, an ERP allows you the opportunity to quickly respond and take crucial actions. If you are interested in an ERP for your business or commercial building, call SERVPRO of Lufkin today at 936-554-0404!

Commercial Restoration from SERVPRO of Lufkin

6/11/2020 (Permalink)

A SERVPRO trailer in an empty parking lot. Here for you 24/7!

When a business needs commercial fire or water damage restoration they should look for a company that provides 24 hour emergency services. SERVPRO of Lufkin is available 24 hours a day 365 days a year.

Once on site, SERVPRO of Longview will begin assessing the extent of the damage. This will allow our crews to come up with a plan of action moving forward. Often the extent of the damage might be more severe than it appears on the surface – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. SERVPRO of Lufkin will use top of the line equipment to accurately assess the damage.

If your company is in the position of needing commercial restoration, give us a call. We can board up your building to secure the premise, tarp the roof if there is damage, seal any leaks and prevent any further damage from occurring while we take care of the major issue.

Contents may need to be removed from the building and stored at our warehouse/ cleaned depending on the size of the loss. Once the items are removed we will be able to begin removing any standing water, etc.. and cleaning/drying the affected area.

Once everything is cleaned, dried out and/or removed, we will then involve our reconstruction department. They will be able to discuss repairs with the property owner and select items to replace what was removed and could not be salvaged. This could mean replacing individual items such as cabinets or flooring.

Ultimately, commercial restoration done by SERVPRO of Lufkin can provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need emergency water or fire restoration services, or mold remediation, SERVPRO of Lufkin has the training and expertise to help make it “Like it never even happened.”

•Small Office Buildings

•Large Office/High-Rise Office Buildings

•Apartment Buildings

•Restaurants

•Hotel/Motels

•Small Retail Stores

•Large Retail/Big-Box Stores

•High-Rise Residential

•Manufacturing & Industrial

•Government/Military

 

What to do in a Power Outage

6/8/2020 (Permalink)

We’re more vulnerable to power outages this time of year because of new growth and leaves that are still on the trees, which can pull branches down. Ready, a national public service advertising campaign, gives us these tips to follow before, during, and after a power outage.

Before

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternate charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car’s gas tank full. Gas stations rely on electricity to power their pumps,. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device, determine a back-up plan.

During

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for you home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system.

After

  • Throw away any food that has been exposed to temperatures 40 degrees Fahrenheit (4 degrees Celsius) for 2 hours or more or that has an unusual odor, color, or texture. When in doubt, throw it out!
  • If food in the freezer is colder than 40 degree Fahrenheit and has ice crystals on it, you can refreeze it
  • Contact your doctor if you’re concerned about medications having spoiled.
  • Restock your emergency kit with fresh batteries, canned foods, and other supplies.

SERVPRO of Lufkin’s main priority this season is safety. For any water or fire damage needs, feel free to call us at 936-554-0404.

What to Expect when you call SERVPRO

6/8/2020 (Permalink)

e Answer the Phone Ready to Help
Call SERVPRO of Lufkin Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lufkin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information including your phone number and email address
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Is there standing water (if applicable)?
  • What year was the home or business built?

About SERVPRO of Lufkin

SERVPRO of Lufkin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us 24/7, 365 at 936-554-0404.

PRODUCT SPOTLIGHT: #114 SERVPRO Odor and Stain Remover.

5/19/2020 (Permalink)

#114 SERVPRO Odor and Stain Remover. #114 SERVPRO Odor and Stain Remover.

SERVPRO of Lufkin/S.Nacogdoches Co. is called to many situations, oftentimes requiring very specific cleaning products to properly mitigate a job.

Fortunately, SERVPRO has its own manufacturing plant for cleaning products, SERVPRO Professional Cleaning Products (SPCP,) which manufacturers all in-house cleaning products for all franchises throughout the United States. One cleaning agent that we use quite often is #114 SERVPRO Odor and Stain Remover.

SERVPRO of Lufkin/S.Nacogdoches Co. is called to many jobs were urine or biomaterial that has infiltrated a home or commercial business. Using #114 SERVPRO Odor and Stain Remover, our technicians are able to eliminate odors and stains that may have been caused by urine, feces, vomit, spilled food, skunk, perspiration or other organic material.

If you need our services ore would like to learn more about the wide array of SERVPRO products we use in-house, feel free to contact SERVPRO in Lufkin at 936-637-0404 and in Nacogcohes at 936-559-0404.