Recent Posts

How To Safely Remove Odors, Kill Germs And Clean The Air In Nacogdoches, Texas

10/13/2019 (Permalink)

A SERVPRO fan drying flooring 5,000 cfm max fan output, 40,000 cubic feet maxi treatment area, 8,000 hour optimum performance bulb life & Permanent washable electrostatic filter

The Hydroxyl Generator is one of the most scientifically-advanced pieces of equipment we use to combat malodors and leave a property deodorized following biohazard, fire or water damage events.

The main benefit of using a true hydroxyl generator is that they are safe to use in occupied areas for deodorization purposes. For insurance companies and commercial businesses alike, they love this machine because it means less out of pocket expenses and henceforth, less business disruption!

These generators have been successfully tested on fires and other restoration and bio jobs, including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of odors. However, it’s important to note that hydroxyl generators are not intended for use on mold remediation jobs where there is a large infestation on surfaces or behind walls. The established protocols should always be followed in these instances. But generators with good filtration are excellent for airborne microbial remediation where bacteria or fungi have become aerosolized.

Here’s a rundown of some additional facts in order to give you the inside scoop, should you ever need to reach out to us for smoke/soot deodorization needs:

How it Works:

  • UVA rays are emitted from the titanium dioxide photocatalytic lamps (wow, that was a mouthful) where they then pass through a permanent anatase coated super reactor screen, forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that then decompose and eliminate organic and inorganic gases and air pollutants. Wow, trying saying all that in one breath!

 Applications:

  • Use on fire and flood damage restoration jobs
  • Use to destroy odors from cigarette smoke, dead body, urine, garbage, airborne VOCs and more

As always, if you want to learn more about any of our SERVPRO of Lufkin/S.Nacogdoches County pieces of restoration hardware, feel free to reach out. We have helpful staff willing to explain further any of our services – (936) 559-0404.

Help From Severe Weather In Lufkin, Texas

10/13/2019 (Permalink)

Weather radar of a storm moving through the country If you have storm damage and need us, we are available! 365/24/7 936-637-0404 anytime!

Lufkin and Deep East Texas is no stranger to Hurricane force winds and damage from severe weather. We are here to help 24/7/365 936-637-0404

Disaster Tips

1- Photograph and Document Damage:     Document the damage thoroughly with photos, as it will make the insurance claims process much easier. In addition to photos, keep a running list of all damaged items.

2-Conduct Emergency Repairs:                    Do only what's necessary to prevent further damage after a storm, such as covering broken windows with plastic or roofs with tarps to keep rain out. Don’t make or commission permanent repairs until an insurance adjuster reviews the damage. While it may be tempting to start cleaning up and throwing out damaged items after the storm, your insurance adjuster needs to see what happened firsthand to make you the best offer to settle your claim.

 3- Secure Home Inventory:  All home insurance policyholders should compile a home inventory of their possessions before a storm strikes, and keep it in a safe place. A home inventory is a list that documents the contents of your home. It should include photos, detailed descriptions, and purchase receipts when possible. Having a home inventory will make the claims process much easier. If you don’t currently keep a home inventory, start one as soon as possible. 

4- File a Claim ASAP: Insurance companies sometimes work on a first-come, first-served basis; so it's in your best interest to file an insurance claim as soon as possible. When you contact your provider, let them know the extent of the damages and that you have an inventory of your possessions. An insurance adjuster will come to your property, assess the damage, and determine the size of your payout. 

5- Secure Safe Lodging:  If you home is uninhabitable, you’ll need to find your family a safe place to stay while your home is being repaired. The loss of use coverage in a standard homeowner insurance policy typically helps pay for your family's lodging as long as the damage is part of a covered claim. Check your policy or ask your agent to make sure you have this coverage and to determine its monetary value and time limits. 

Suffering damage or loss from storms can be devastating, and recovery takes time. If you are prepared and plan in advance, repairing the damage will go much smoother.

Remember to be patient during the claims process. With the proper preparation, things will be back to normal soon.

Hurricane Season is Far From Over

10/8/2019 (Permalink)

If your business suffers a serious damage after a storm contact SERVPRO of Lufkin/ S. Nacogdoches County and we are able to provide emergency services to reduce business interruption allowing you to focus on day to day operations. Our teams are available always to inspect and service your property reducing interruptions.

When your business is damaged by severe storms contact us immediately SERVPRO of Lufkin/ S. Nacogdoches County 936-559-0404.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

FASTER TO ANY SIZE DISASTER!

Potenial Mold Dangers In Lufkin, Texas

10/8/2019 (Permalink)

Mold covering a large section of a ceiling Don't let mold in your home take root.

For most Lufkin homeowners, mold is not even on the list of dangers to their residences. Fire and especially flooding are what occupies most people’s concerns over their home and checkbook. What many forget is that mold can grow unnoticed for years to become just as expansive and expensive a threat.

So why use SERVPRO for cleaning and removing mold from your Lufkin home? Our restoration teams train to the latest industry standards for cleaning and remediation. Our office maintains an extensive inventory of cleaners and equipment for a rapid response. If we do need additional, specialized tools, our access to a national support network ensures we can get everything we need in usually only a day.

The first step our technicians take is to isolate the mold infested areas from the rest of your home. They turn off the HVAC system and, if the ducts are clear of mold, cover the vents with plastic to prevent contaminating them while cleaning. As they do this, other team members seal off the affected area with heavy, plastic sheets and set up a combination of air movers and fans to create negative air pressure and direct loose spores out of your home.

Now, our restoration team removes mold from surfaces in the affected area. The type of surface determines what tools we use. If a surface is metal, glass or plastic, it is non-porous, which means the mold rarely penetrates the surface. Our technicians can wipe these surfaces free of the mold using cloths or sponges. For thicker layers, they may need to use water or a mild cleaning agent to break them up for removal.

For items like carpets, wood, or building materials like drywall, mold often grows or settles into the surface. These are porous surfaces and are harder to clean. SERVPRO technicians must use stronger cleaning agents and a brush to agitate the mold to draw it out. In many cases, especially with drywall, we recommend disposal since it is cheaper to replace the items than expend the labor hours to restore them.

Afterward, we wait for any spores disturbed by our efforts to settle on surfaces. Our teams use vacuums with special, HEPA filters designed to draw out even a single mold spore from a table or chair. They finish by wiping down the surfaces and then repeat these last actions until the air mold content tests at a safe level.

At SERVPRO of Lufkin/ S. Nacogdoches County, our goal is to get you back into your home quickly and safely. If you think there is mold in your home, call us at 936-559-0404 to schedule a visit.

Smoke and Soot Cleanup in Lufkin, TX

10/7/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke – wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lufkin/S. Nacogdoches County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today - 936-559-0404

The Experts and Major Sewer Damage

10/4/2019 (Permalink)

Damage restoration professionals have the experience necessary to handle major sewer damage such as a backup or flooded toilet that affects more than one floor of a building. Learn more about the measures necessary to deal with extensive sewage damage at a commercial property in Deep East Texas.

Assess and Mitigate Damage

As soon as a plumber or sewage company has addressed the cause of damage, a building owner or manager should schedule a consultation with a mitigation and restoration company. Trained professionals can assess damage and take the following measures:

  • Pump out standing water
  • Remove solid waste
  • Determine the extent of damage

Extracting contaminated water and solid waste is the most important mitigation measure. The risk of contamination and mold growth will increase the longer that sewer damage is left standing within a structure.

Tear Out Damaged Building Materials

Porous building materials exposed to contaminated water from a sewer backup will likely need to be torn out and replaced. These materials may include any of the following:

  • Ceilings
  • Drywall
  • Insulation

Extensive damage will probably call for the removal and replacement of some building materials and contents. Tearing out and rebuilding is particularly important if a backup or flooded toilet affects more than one floor of a structure.

Disinfect and Dry the Area

It will be necessary to disinfect areas exposed to contaminated Category Two gray water, which may contain microbes, or Category Three black water containing solid waste. Cleanup should take place after damaged materials and contents have been removed to reduce the risk of recontamination.

A building owner or manager should contact a plumber to clear a clog or a sewage company if the blockage is further down the line or a backup originates in a municipal main in Lufkin, Tx. Restoration can only proceed after the portion of a building that has suffered sewer damage is completely dry.

Family Escape Plan

10/4/2019 (Permalink)

Every family needs a fire escape plan, and parents should teach kids safety measures. Be sure to schedule regular drills to make sure kids know how to escape from a home fire.

Make an Escape Plan

The most important fire safety measure is an escape plan. This plan should cover:

  • Primary and secondary routes
  • Kid-safe strategies
  • A meeting point outside

Parents and kids should practice using all escape routes. Kids should know where to go and what to do in the event of a fire.

Bed Rolls

If a child is awoken by a fire alarm, they should know to roll over rather than sit upright. Have kids practice:

  • Rolling over in bed
  • Keeping their heads low and facing down toward the floor
  • Putting a hand down
  • Sliding out of bed onto the floor

You may want to sound a fire alarm during drills. Rolling out of bed can limit exposure to heat and smoke.

Fire Crawls

Heat and smoke rise during a fire. Crawling will keep kids in the coolest area with access to the clearest air. There are several types of kids safety fire crawls:

  • Crawling on all fours
  • Crawling on all fours with flat forearms
  • Crawling with legs flat on the floor

These methods can help kids escape a home fire. Practice crawls during drills.

How to Check Doors

Opening a door during a fire without checking can result in burns or sudden ignition. Checking a door involves:

  • Pressing a door with the back of a hand
  • Leaving hot doors closed
  • Cracking open cool or slightly warm doors
  • Proceeding if clear and re-closing doors

These fire escape methods are useful for children and adults. Keep in mind that regular drills are necessary for all family members.

After ensuring kids safety, homeowners may be faced with severe damage to a home in Lufkin, Tx. A damage mitigation and restoration service can make it possible for a family to return home as soon as possible.

Professional Water Damage Restoration Services for Lufkin Residents

8/1/2019 (Permalink)

Water damage can leave behind unpleasant odors, SERVPRO has the professional equipment to rid your home of these unwanted smells.

As a property owner in Lufkin, you can struggle to combat the resulting smells after a water damage disaster. You may lack the skills to identify all the sources of the odors. To professionally solve the stress, it is advisable to work with trained restorers who use specialized tools to deal with the problems.

Usually, the wet materials that are left behind after a water damage incident bring about unpleasant odors. That means returning the moisture to normal levels does away with most of the smells. Though that is the case, not all smells completely disappear. That is why service providers like SERVPRO that operate in Lufkin use multiple approaches to mitigate the odors with less chance of returning.

Sometimes a customer can complain of imaginary and real smells; this is when experts from a company like SERVPRO decide to use masking agents. We work by releasing a pleasing scent that covers the bad odors. Absorption and filtration agents can be used to serve the same purpose with the main difference being the manner in which they work. When we use them, absorption of some oils, humidity, and moisture takes place. The restoration process can also make use of pairing agents, disinfectants, sanitizers, as well as electrically generated deodorizers.

Imagined and real odors are the main types of smells that SERVPRO work towards eliminating. Actual substances cause real odors while on the other hand, thoughts of people trigger the psychological or imaginary smells. Irrespective of the situation at hand, our trained professionals are equipped with the right tools and skills to do the needed deodorization.

Drying and water removal are critical when mitigating water damage disasters. Reporting the incidents to our certified professionals at SERVPRO should be done as soon as possible so that the correct restoration procedures can start.

At SERVPRO of Lufkin/ S. Nacogdoches County, we respond to all storm, water, mold and fire damage disasters with urgency. Call us at (936) 559-0404 to learn more about the professional options at your disposal.

Storm Damage and Your Home

7/8/2019 (Permalink)

If you have any storm damage, we can always help!

Wind Damage Restoration

Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious.

How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce damp, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding and Recovery

Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too.

Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration firm may allow you to begin your cleanup process even before water restoration occurs. (Cleaning before water restoration often proves essential yet challenging.) By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Call SERVPRO of Lufkin/ S. Nacogdoches County at 936-559-0404

Neighbors Helping Neighbors

7/8/2019 (Permalink)

Helping our neighbors, always!

When you choose SERVPRO of Lufkin/ S. Nacogdoches County, you are not only choosing the nationally recognized leader in the industry.  You are choosing hometown help from your locally owned franchise.  We not only work in the area, we live here.  We aren’t just taking care of a customer, we are taking care of our family, friends and neighbors.  It’s about more than a professional image.  For us, it is a very personal reputation on the line.  We truly care about every customer and making them feel like a priority is always our number one goal.  We are active members in the community both as a business and as an organization that participates in civic and charitable causes.  To us, reputation is everything and we can’t build that if we accept anything less than the best.  Our goal is to be the hometown helpers that you can rely on when the unexpected occurs! Call SERVPRO of Lufkin/ S. Nacogdoches County today at 936-559-0404.